Molly Haynes
1/5
*Update*
I am updating my original review because I gave Marty the opportunity to connect and chat about my experience. I was hoping Marty would want to gain some feedback to be able to better assist future clients. He instead blamed everyone & everything else for my negative experience. He then asked me what I wanted, to which I replied that he take this feedback with him for future brides so that they don't have the same experience. His response was then that if I wasn't going to take down my review that he would have to defend his company and reply to my review stating that he believed it was a coordination issue (again deflecting blame). I simply stated that this sounded like he was trying to BLACK MAIL me into deleting my honest review of my personal experience with Marty. Then, I realized I was on speaker phone while he was with his assistant and she made some really rude and snarky comments one of which was a backhanded "Congratulations". I felt this was completely unprofessional. After the phone call, DSM Dance Party DJs then decided to leave my day of wedding coordinator a bad review. Which seems like retaliation to me, because nothing that happened on my wedding day in the review below had anything to do with my coordinator and she did a fantastic job navigating Marty's mistakes. So now he has involved another company all because I left my honest opinion about my experience. Plus, had he been willing to listen to any of my feedback and even just act like he wanted to learn from it, I would have been willing to work with him on adjusting my review. Listen, I know we're not all perfect and I wasn't expecting perfection (there were mistakes made that I didn't even mention in my original review), but it is the way that Marty has handled the situation in the process that has upset me the most. All in all, I don't believe Marty takes any accountability for what happened and he even at one point started to blame me for events that took place. As an owner of a company, you should be held to a higher standard. I don't believe this rings true for Marty.
*Original*
We used DSM Dance Parties for our wedding in August. We originally booked with Devon (DJ Cowboy) and we were so excited for him to be there! Unfortunately, Devon had some personal issues and was not able to make it to our wedding last minute (totally understandable). I was informed the night before the wedding, which was already really stressful, but the company told me they would send Marty, the owner, in Devon’s place. They made sure to tell me that they would do me the favor of not charging me Marty’s rate, which was double what Devon would have charged…. Which is crazy to me because why would that even be a thought, that we would be charged more for something out of our control? Fast forward to the next day – wedding day, and everything was going really well until reception. I almost got the vibe that because Marty knew he wasn’t going to make what he normally collects, he just didn’t care as much about our night, almost like he was too good for this. He was not very personal and didn’t take the time to even get to know us one bit. I’ve been in a few weddings and usually the DJ has more personality to them, typically you want someone lively to be able to start the party… As the dance floor opened, Marty approached me and asked if they could play off of my playlist, the one that me and all my bridesmaids spent hours curating. I was so preoccupied with everything else that I just said yes, and he proceeded to play songs that not many people enjoyed and it kind of killed the vibe. It really sucks because typically the dance floor should be lively and full, granted it was hot out so I know that could also have been something to do with it. Although, I had many people come up to me after the fact and tell me that the DJ experience was lacking. I’m just so disappointed in the experience, and I just know Devon would have killed it that night instead! Again, overall, I just got the vibe that Marty thought he was too good for the night.
